FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

The manufacturing companies we source from operate both in India and abroad. Prior to market placement, rigorous internal and international quality inspections are mandatory. Adherence to strict quality control guidelines ensures the production of high-quality, effective, and safe products.

Our fastest shipping option, ‘Speed Post’ typically takes 10 to 20 days for delivery. Please note, global logistical challenges due to the ongoing pandemic, especially affecting shipments from Asia, may lead to some delays. Some orders might experience longer delivery times due to logistical or customs clearance issues beyond our control.

It usually takes 3 to 5 business days for us to process your order and provide you with a tracking ID. However, If you still don’t find any emails from us in your inbox or spam after 3 to 5 working days, you may email us at Contact@medscrest.com

If your order has a tracking number, it indicates successful shipment, and its status is ‘In Transit.’ You might initially see statuses like ‘Unknown,’ ‘Pending,’ ‘Not Found,’ or ‘Tracking does not exist.’ The tracking typically becomes active in 3-5 working days.

The simplest approach to verify is to contact your local post office and provide them with your tracking number. If they indicate it was delivered, check your mailbox or residence to see if someone else picked it up on your behalf. If the post office says they don’t know anything about your shipment, you’ll have to wait till it’s transferred from international to national channels. If you still need help feel free to contact us.

The chances of the shipment being released once it has been seized are slim to none. You can, however, wait 7-10 days for it to update. If it doesn’t, please contact us at contact@medscrest.com , and we will do everything we can to assist you

Yes you can. Credit or debit cards from VISA, MasterCard and American Express are presently accepted. You can use the same to place your order.

Yes, you can pay with your PayPal account. You can also pay using your Debit or Credit Cards via PayPal. You will find the Payment link in your invoice received through your registered email or at the end of the checkout page.

Placing an order with Medscrest.com is simple. Browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and complete your purchase.

Your order will be delivered within the ‘Estimated Delivery Date’ as committed at the time of order placement. You can check this by selecting your order from the “My Orders” section. Keep a lookout for our order delivery updates. But rest assured, we are working round the clock to deliver your order as soon as possible.

We are sorry you had to experience this. Our partner retailers have in place the required checks to avoid exactly such an event. We request you to reach out to us within 48 hours of your order delivery so that we can investigate the matter.

You can not cancel your order once the order has been placed and processed. If you have any concerns regarding that, you can contact our support team for further assistance.

You will receive the Invoice directly in your registered email. You can also check your invoice by logging in to your account and visiting “My Orders” section.

We are sorry you have had to experience this. Please contact our support team within 2 days of receiving the order. We will try to resolve your concern on priority.

We are sorry you had to experience this. Please contact our support team within 2 days of receiving the order. We will try to resolve this on priority.

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.